FINAL ADMIN

TRANSFER DEADLINE

At the time of booking, on our website and within our welcome email we made clear that your purchase is non-refundable. But up until 12 weeks prior to departure, you could use our transfer system if you wished to withdraw from the event. We respectfully remind all participants that unforeseen circumstances preventing attendance is what travel insurance is designed for and is the reason for this as a strong recommendation on such undertakings. 

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We want to be really clear that the transfer option is there for you if you need it. But it does have a deadline. That deadline is Thursday 12th February 2026.  This is 12 weeks prior to the event and our advertised standard transfer window for international events. After this time, we regret that we simply cannot change entries and if you are in, you’re in. So if you don’t think you’re in this time around, please do ensure you use that transfer window and get your transfers in by the dates above. You can do that by logging into your RR account, heading to the ‘Your Entries’ tab and hitting the ‘Transfer button’. 

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Please note event credit is exempt from the transfer process. Once credit is redeemed against an event entry it is locked into that event. You can read our transfer policy HERE. 

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EVENT ETHOS: ‘RACING’ AND OUR FINISH TIMES SERVICE 

Completing not competing. Rat Race’s ethos has always been about inspiring folk to undertake challenges in awesome outdoor locations. Madeira Coast to Coast is just that, taken to an epic level. This is not a formal race environment and there are no winners and losers. We do not award prizes for the fastest folk. There will be no splits. Indeed, there will be no timings. Rat Race totally appreciate the incredible commitment of those taking on the challenges we lay down and each participant is as important as the next regardless of how fast you can cover the distance. This is akin far more to an expeditionary undertaking than anything else. 

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In delivering this unique challenge we prioritise factors such as safety, camaraderie and environmental concerns. Respecting the wishes of local stakeholders with our route management and litter policies is vital in being able to bring folk together for this unique experience. Safety above all else is paramount, as you will fully appreciate. To reasonably balance all these factors, we emphasise that the event is not a formal race environment, rather it is a challenge in the great outdoors where great folk come together with a common purpose. 

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LOCAL PAYMENTS

Most locations in Madeira take credit and debit cards. However, it is a good idea to carry some local currency (Euros). Coins can be useful for accessing public toilets. 

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When we are staying in hotels, you may charge incidentals to your room if the hotel has that facility. All room accounts should be settled the night before you leave that accommodation. If hotel room bills remain unsettled, Rat Race will reserve the right to charge your nominated card, plus a £20 admin charge per unpaid bill. 

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EVENT PHOTOGRAPHY

The event is very lucky to have secured the services of James Appleton as official event photographer. James has worked on lots of Rat Race events before. This means not only is he an excellent photographer in his own right but that he really ‘gets’ these types of events.    

For this challenge, we are doing photography a little differently than to run-of-the-mill standard event photography, but it’s an entirely standard approach for us and it’s tried and tested – to 100s of customers’ satisfaction. Instead of James shooting the event and you then you selecting a number of photos post-event from a fairly unwieldy and piecemeal selection (leading to a lot of wastage in the shots and hours spent spreading the editing thinly across ‘anything and everything’) we want the service to be as personal as possible. We think that something this epic deserves that.    

James will therefore be offering a one-price, advance purchase arrangement. James will be there to capture you in action at the most memorable moments of the adventure. From the start and finish to each activity along the way. You’ll receive a curated portfolio of around 6–10 high-quality personal shots, accompanied by a wider collection of images including drone shots that encapsulate the whole experience, not just the event days themselves. This includes the wildlife, landscape and surroundings, so you can fully immerse yourself in the beauty of these truly incredible locations and leave the snapping to James!

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The price for this service is £100. If you would like to use this service, please tick the box in the pre-event form and make payment via the payment link included in the form or HERE. The service is available for participants and crew. The crux here is that he will ONLY shoot those who sign up to the service in advance, ensuring he is concentrating on those who have taken the plunge. This ensures that he can 100% focus on the job in hand for those who wish to purchase and avoids the wastage of hundreds of shots on the edit room floor.  For clarity, Leo is doing this at his own risk and all proceeds of photo sales go to him and not to Rat Race. We believe this is an excellent service, at a very keen price, from a first-class photographer. It is of course not in any way compulsory.  ​