ESSENTIAL EVENT INFORMATION 2024
THE CROSSING
WELCOME TO THE CROSSING 2024!
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We hope you’re looking forward to this epic coast to coast adventure! Get ready to tackle 200 gnarly miles over 3 days as you take on the tracks and trails that span through the Lake District, the Yorkshire Dales and the North Yorkshire Moors!
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This is our Essential Event Information Document, which contains a comprehensive round up of everything you need to know before take on the challenge! Make sure you’ve read this thoroughly well ahead of the event to ensure there are no last-minute panics or surprises, if you have any questions after reading this, please reach out to us on events@ratrace.com.
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See you on the starting line very soon!
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Collette
Event Director, Rat Race The Crossing
FILES AND DOWNLOADS:
KEY REMINDERS:
Make sure you’ve read this thoroughly well ahead of your departure date to ensure there are no last minute panics or surprises, if you have any questions after reading this please reach out to us on events@ratrace.com
SKIP TO SECTION
IMPORTANT REMINDERS
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Event Participation Form MUST be submitted NO later 22nd June 2024.
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Medical declaration MUST be submitted NO later than 22nd June 2024.
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Trackers: Please remember that GPS tracker accuracy is not always a-given; you should particularly note this if sharing live links with supporters. Trackers are not part of our event safety system.
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Kit: You will need to bring ALL kit that is on the kit list for you to take part. If your kit is not sufficient, we reserve the right to prevent you starting the event. If in any doubt on kit specifically, please get in touch with us at events@ratrace.com and we can help.
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Insurance: We recommend that participants have insurance to cover damage, loss, theft, injury and non-attendance. Rat Race accepts no responsibility for the loss of, theft, or damage to any Participant property or the circumstances of Participant non-attendance.
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Live events decision making: In all cases whilst on the trip, the Event Directors decision is final. They are always acting in the combined interest of the safety of the individual and the group, as their paramount concern.  
KEY INFO
TRIP MEETING POINT AND END POINT
MEETING POINT: Northstead Upper Car Park, Scarborough, YO12 6AQ on Thursday 22nd August 11.40am. You can find a pin for the exact meet location HERE.​
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Cars can park here for 4 days at a cost of £45, payable by RingGo app, or you can find free parking on a local street.
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We will then begin our transfer to Whitehaven, this will take approximately 4 hours and we will have a comfort break on the way.
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END POINT: Scarborough. Your vehicle if you took our pre-event transfer will of course be in Scarborough, which means you can choose to stay overnight or head home the same night, the choice is yours!
REGISTRATION
Registration for the event is split into a ‘pre-event’ Registration phase, where we will ask for information to be submitted online (see the top and bottom of this document for what and when). This will be followed up by a physical registration process in person on the 22nd August.
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We will provide you with a safety procedure to follow in case of an emergency while on each phase of the event. This may differ per stage and the safety and emergency protocols will be made clear to you prior to the commencement of each phase.
TRANSPORT AND ACCOMMODATION
ACCOMMODATION
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22nd August – Premier Inn, Whitehaven, Howgate, Whitehaven, CA286PL
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23rd August – Shap Wells Hotel, Shap, Penrith, CA108PP
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24th August - Golden Lion, Northallerton, DL78PP
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FOOD AND BEV
The inclusive meals are outlined below:
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22nd August - evening meal only included
23rd August - all meals included
24th August - all meals included
25th August - all meals included including celebratory fish & chips in Scarborough!
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All food for the event days will be included, food prepared will be varied, substantial and appropriate for the type of undertaking. However, please bring extra food, snacks and specific gels, bars if you have favourites or specific nutrition you like when doing endurance events. Water will be available at all pitstops as well as mix of salty and sweet snacks.
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ALCOHOLIC DRINKS AND EXTRAS
Where we provide meals as part of the general event service, we will not include alcoholic or soft drinks as standard, and these must be provided by yourselves.
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At the hotels there will be a bar where you can buy alcoholic and soft drinks. If you put anything onto your ‘tab/room’ please pay for it before you leave the hotel.
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ABLUTIONS AND HYGIENE
We are staying at quality accommodation throughout which will provide good shower facilities. However, whilst on the event course there will not be toilets available at each pit stop. Therefore, you should keep to a high level of personal hygiene by using wet wipes, washing with minimal water and always keeping hands clean. Check wounds, rashes, and blisters regularly for infection. 
The firm advice is always to ensure you are ‘self-contained’ with toilet roll and with anti-bacterial handwash gel for the trail. Do NOT leave toilet paper out on the route, please bring nappy bags to contain used toilet roll and dispose of where at a pit stop or at the hotel.
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BAGS & BIKES
TRANSPORT OF BIKES
We use a dedicated bike transport trailer to ensure your bikes are correctly stored while in transit. The risk of damage to your bike is no more than most back-of-car carriers or what you will put the bike through while riding it along the route. This is the method we have used throughout this event for years. Rat Race will not be liable for any damage alleged during transit.
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Should you wish to protect your bike prior to them being loaded, you can bring your own lagging and tape.
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BAG TRANSFERS
You will need 3 bags for this event:
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1) OVERNIGHT BAG (up to 70 litres and 15kg) - you will leave this at the start of each day for transportation to the overnight accommodation. It should include anything you don't need during the day. It can be a maximum of 70 litres and weigh no more than 15kg. This is due to the weight and size limitations of our transport vehicles. We will be checking bag weights if considered bulky and/or overweight. Please do not pack any fragile items or liquids in weak containers as they may leak in transit. Bags should be waterproof as they may be exposed to the elements and may sit on wet ground.
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2) TRANSITION BAG (up to 35 litres)
You may also bring one bag which will be present at the lunch pitstop each day. This should be no larger than 35 litres, and should contain any clothing changes or additional nutrition etc you want in the middle of the day.
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3) DAY PACK
This is the bag you with bike with each day and will hold all the supplies you need whilst out on the route day to day.
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To recap: 1 x 70L bag which you will only have access to at the overnight accommodation (15kg max), 1 x 35L will be transported to the lunch pitstop during the day for you and 1 x day pack.
ITINERARY
DAY ONE: MEET UP IN SCARBOROUGH (11:40)
22ND AUGUST 2024
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MEETING POINT: Northstead Upper Car Park, Scarborough, YO12 6AQ on Thursday 22nd August 11.40am. You can find a pin for the exact meet location HERE.​
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Cars can park here for 4 days at a cost of £45, payable by RingGo app, or you can find free parking on a local street.
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It is here that you will park your cars for the weekend and meet up with your fellow riders! Cars can park for 4 days at a cost of £45, payable by RingGo app, or you can find free parking on a local street.
Once bikes and baggage are loaded, you'll hit the road on our 4-hour transfer to Whitehaven. The convoy will stop for a break on the way. After checking into the hotel, there will be a short registration process to get all the admin in check, and then you'll be free to prepare for the next day before gathering for dinner and our pre-event briefing(included).
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If you are heading straight to Whitehaven, please do let us know in your pre-event form so we know not to expect you on the Scarborough transfer. We will meet you at around 4.30/5.00pm at the Premier Inn, Whitehaven, Howgate, Whitehaven, CA286PL.
DAY TWO: THE CROSSING BEGINS!
23RD AUGUST 2024
We will depart the hotel at 0800for the short ride to the start. After a few photographs and general faffing your journey across the country will kick off at around 0845. After dipping your backwheel in the sea you’ll tackle 70 miles and 6500ft (about twice the height of the Burj Khalifa, the tallest building in the world) of ascent today, there’s plenty of riding to do and the biggest climb is in the second half.
There is one main pit stop per day and on day one it is found on the edge of Keswick, 32 miles into the course. You’ll ride straight to the hotel for showers, dinner, maybe a beer or two and a well-earned sleep. That’s one national park done!
DISTANCE: 70.21 miles
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DAY THREE: GOD'S OWN COUNTRY!
24TH AUGUST 2024
Up and at ’em again! 0730 breakfast for an 0800 ride start. At 71 miles and 4500ft ascent day two is slightly easier than day one. The on-road content is also higher so progress should feel notably quicker. The Yorkshire Dales are stunning and the route winds the Swaledale, the jewel in the crown. The main pit stop is at The Dales Bike Centre. Once past Richmond the flatlands of the vale of York allow the legs to coast you into Northallerton for night two. Yorkshire Dales done!
DISTANCE: 71 miles
DAY FOUR: I CAN SEE THE SEA!
25TH AUGUST 2024
Final day to the coast. Up an hour earlier today aiming to start by 0700. The North York Moors offer exceptional mountain biking, we’ve saved the best till last. 64 miles and 5300ft of ascent are all that lie between you and victory in this coast-to-coast adventure. The pit stop is in the quaint village of Hutton le Hole. You’ll finish right on the shore in Scarborough so you can dip a wheel in the sea to mirror the start in Whitehaven. North York Moors done! Fish and chips and an ice cream are your reward for 3 epic days of riding. Your vehicle will of course be in Scarborough, which means you can choose to stay overnight in Scarborough or head home the same night, the choice is yours!
DISTANCE: 64 miles
THE ROUTE
THE ROUTE
The route is pure Rat Race with loads of trails, connected by fast-flowing gravel and rural road sections , allowing you to sample some of the UK’s finest mountain biking as you cross England from coast to coast!
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It really is a blinder but as with all adventures, you must remain open to the possibility that our plan may change due to unforeseen factors, such as the weather and diversions. So, while Plan A is Plan A, it is not inconceivable that we may deploy Plan B, C or D if we deem it necessary for your safety.
ROUTE FINDING & GPS
We will NOT waymark the route. Unless the route must be diverted due to an obstruction or last-minute change.
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In general, this event is operated with GPS as the main method of route guidance. YOU need to bring a a navigation device (ideally a bike computer which could be your phone with a handlebar mount or your own bike computer). It is imperative that you are well versed in the usage of your own device and that you are confident in their battery life and reliability.
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We will also make available route GPX files for you to upload onto your own devices. These files will be provided much closer to the commencement of the event, once we are satisfied there are no on the ground changes, and we therefore do not end up with version control issues that are hard to resolve.
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TRACKING DEVICE
At registration, you will be issued with your tracker, (in a ziplock bag (with your name on) inside a small dry bag ). It is your responsibility to look after the device.
Tracking will go live on the morning of the first event day (i.e. the start of the event) at 0700 local time.
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The trackers rely on GSM & satellite signal to report, (which is generally very good across a lot of our route) but there is a delay on tracking. Sometimes, our team back at base will increase or decrease the reporting frequency, so those watching at home will sometimes not see your dot moving, or see you moving very slowly. Or they may see you adrift from others in the group (for example if you have not turned the tracker on!).
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IMPORTANT
It is REALLY important that you ensure anyone watching at home knows this, for their own peace of mind and for our own safety systems. Experience shows that if someone watching at home does not understand this, they can sometimes unwittingly commence full rescue missions by panicking, calling in the cavalry and sparking confusion for us as organisers. As such, it really is a very important point to note.
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If we have any issues or snagging with tracker units, our basecamp team can see this and we will pull them back in and reset them for you.
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As with the GPS units, you must return this device at the end of the event or whenever a member of staff asks for you to do so (for example to check a setting or to charge it). Do also hand to a member of staff should you drop out on any day. As with all electronic devices, there is a replacement cost. For the tracker, it is £150.
The tracking link for family and friends will be available closer to the event and will be published on the main event website.
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EVENT INSTRUCTIONS
EVENT REGISTRATION AND PRE-EVENT ADMIN
Formal Registration for the event is completed in 3 phases.
1.) Online enrolment, acceptance of terms and conditions, payment: COMPLETE
2.) Submission of online event details form and medical form (by 22nd June 2024)​
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3.) Physical registration in Whitehaven on 22nd August. You will complete a final physical kit check with our event team, do a short paperwork exercise and a medical check in. You will also receive your numbers and bag tags, GPS devices, trackers and other items.
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ID
By entering this event you agreed that you have entered in your own name (not nickname) and will bring photographic ID to event registration to prove your identity.
EVENT REGISTRATION PACK
At Registration, there will be one adventure pack issued per person. This will contain:
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​Personalised Race Bib: Surname and Number
You must wear this over all clothing so that it is always visible or attach it to your day pack.
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Bike number
To attach to the front of your bike.
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Baggage labels
For your overnight, pitstop and biking/day bag. These must be attached to your bag before handing them over to our crew to transport.
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Tracker
We will issue the tracking device and demonstrate its use
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Event T-shirt & Rat Rag
If you do not select your t-shirt size via the pre-event form in advance, you will automatically be allocated a Large.
MANDATORY KIT LIST
MANDATORY KIT LIST
The full kit list can be found below.
Some of the kit listed is to help you have a safe experience and have the best chance of finishing. Some of this kit is to ensure that if you are unable to continue without our assistance then we can be confident of you having the level of equipment required to keep you as comfortable as possible whilst you wait for that assistance. Some of it is simply to keep you from perishing. It is a serious list, and we know everyone knows this, but we ask that you please do work with us on this. Please do not skimp on kit. The weather even in August is changeable. Spare sets of kit will be worn, you will get wet, and you will want to get dry and comfortable again. As such, do not skimp on kit!
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MANDATORY KIT
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Cycle helmet
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Suitable bicycle
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Food and water
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Mobile phone
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Bike tools and spares: puncture repair kit, bike pump, tyre levers, multi-tool, chain repair tool and the knowledge to use.
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Full waterproof body cover – i.e long sleeve jacket or top and full-length trousers. Both must be waterproof. These items are for if you need to stop and wait for assistance – they will help keep you comfortable. These must have TAPED SEAMS as a minimum standard
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Warm headgear
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Gloves
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Rucksack or large bum bag
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Hydration system
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Survival bag
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Whistle
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Simple front and rear bike lights for road safety
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GPS tracker (supplied at registration)
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Hat or Rat Rag
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Reusable cup for hot and cold drinks
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Hand sanitiser
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GPS device
GENERAL KIT
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Head torch rated to 150 lumens minimum.
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Spare batteries for headtorch
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Sunglasses with Cat 3 protection
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Sunscreen
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Phone and means of keeping it dry (e.g. small drybag or waterproof phone cover/ pouch)
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Casual clothing for use in evenings – no formal wear required
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Personal toiletries including any personal medication required
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Mobile phone
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Power bank for mobile phone
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Overnight bag: Such as a duffel or rucksack
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Pitstop bag: A smaller duffel, a small rucksack or drybag.
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Snacks
PERSONAL MED KIT
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Our minimum spec for mandatory medical kit (to be carried at all times) is as follows: ​
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1 x triangular bandage
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1 x crepe roll bandage
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Gauze or similar absorbent dressing
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Small set of scissors
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Pain Killers (paracetamol or/and ibuprofen)
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Steri-Strips
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Antiseptic (spray or cream)
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Assorted plasters
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Rubber gloves
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Prescribed medication
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Zinc oxide tape
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Compeed – various sizes
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Lube stick
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Sudacrem
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REG KIT CHECK
At registration you will be required to show us a minimum of the following to receive your Adventure pack:
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Waterproof cycle jacket and trousers with TAPED or WELDED seams Bike lights, front and back
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A working headtorch
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Survival bag (NOT blanket)
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A First Aid Kit including a triangular or conformable roller bandage and a separate sterile absorbent material (e.g. gauze or gauze bandage)
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Cycling helmet
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Subject to the weather forecast conditions, you may be asked to show any other items from the mandatory kit list. This will be communicated in advance if this is the case. If you do not have the appropriate kit with you when you register, you will not be allowed to race. Much of the kit is not for when you are moving but if you become unable to move and are awaiting assistance. It is your responsibility to work with this system and respect the plan put in place by our safety team.
​IF THERE ARE ANY CHANGES FOR THE EVENT THIS WILL BE COMMUNICATED.
Carrying this kit is a requirement of the Event and forms part of our planning in ensuring reasonable measures are put in place to keep you safe should anything go wrong during this adventurous endeavor. We ask you not to take short cuts or ‘second guess’ our advice. For instance, the carrying of waterproofs is required even if rain is not forecast as a means to prevent cooling down too fast if you get injured in a location that is very exposed to wind – remember you may be very tired and sweaty, and who says the forecast is always right? In the UK you can experience all 4 seasons in one day and the weather is well-known to change extremely quickly, especially in the hills. It is therefore important that you carry the mandatory kit at all times.
The emergency kit is important for several reasons:
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It helps you to help yourself should you have a problem.
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We are in this together and you may need to assist others if they have a problem.
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In the case of an incident our Event Control and safety teams will make decisions based on the knowledge that you all have this equipment.
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Carrying the kit is a requirement for everyone and hence provides an equal and fair challenge.
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It is part of our risk assessment process that is shared with insurers. Your insurance may be invalid if you do not follow our advice.
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If your lack of kit preparation contributes to making an incident more serious, then you may be avoidably drawing resources from our medical team and the emergency services at the expense of others.
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Without the kit you will be unable to complete registration. If during the race you are not carrying the mandatory kit then you will be disqualified and deemed to have not completed the challenge.
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MEDICAL OPERATION & PARTICIPANT SAFETY
COURSE CUT OFFS & WITHDRAWALS
This event is not about cut-offs. But, having a ‘cut-off’ and a ‘sweeping’ structure is an important part of our Event Management Plan and Risk Assessment processes. Cut off times are independent of any other factors that occur earlier in the course such as start time, injury, going the wrong way, time taken at Pit Stops, head winds; and whether it is your fault or not. We understand that missing cut offs can be tough to take but please remember this is not the crew member’s fault that breaks the news to you, should it happen to you. Please also remember that if this does happen to you, the Event team’s decision is final.
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If you are cut off, there will be no option to re-start from where you were cut off the next day. (The event only ever moves forwards). You may however re-start the next day from the official re-start location; subject to the discretion of the event team.
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There are a number of reasons why you may be cut-off or withdrawn from the event. These could be medical, pace, kit, personal or other factors.
It is OK to retire and to be taken forward to the overnight spot. We’d rather you re-started the next day vs suffer meaninglessly and spoil it for yourself. We call this being ‘boosted.’
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Above all else, please remember, this event is not about cut-offs. It is about getting the most out of this magical environment. We will not cut you off and sweep you forward unless we really must. And if we do, it is for your own safety.
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IMPORTANT: Cut off times are leaving times from the transition, not arrival times.
'BEDDING DOWN INTO THE COURSE'
It is probable that when you set off on the Challenge on day 1, the first hours of the first day may be a bit hit n’ miss. Pace, temperature regulation, kit selection, footwear or bag niggles. All to be expected. Embrace that ‘bedding down into it’ phase and listen to your body and to your kit. Expect some unexpected phenomena (not UFOs, just unusual kit or boot issues that you may not have quite been expecting). Use this time to just get used to the environment, the gear and the temperature. Go with it and relax. By pit stop 1 or 2, you’ll have worked out enough to be comfortable.
MEDICAL OPERATIONS
Our team is there for you in case you have an incident with which you require assistance. The team will shadow the progress of the challenge each day in vehicles before establishing a med centre each afternoon at the location to which we are heading for our accommodation. Whilst the medics are there for ‘what ifs,’ they are also a great source of preventative advice; so please do use them to ask questions and check best practice, particularly in suspected foot injury or issues such as blisters. We will also have medical staff along the course with you for some specific sections of the route.
MEDICAL PRE-SCREENING
We have invited you to have a medical screening process, which can be completed via the link below. Please complete this as soon as possible – and certainly please, no later than 22nd June 2024. If you do have any condition that you feel we should know about, however small you feel it may be, please do share this with our Medics. Experience has shown that early pre-screening can assist both us and you greatly in enabling the care you need pre and during the trip. If you do not share information on conditions which are likely to affect your participation or decide to share them very late in the process, we are all under pressure and we will always reserve the right to cancel your participation if we feel there is a medical issue that may affect yours, or others’ safety.
IMPORTANT NOTE ON SUBMISSION OF DOCUMENTS AND MEDICAL INFORMATION:
We are very fortunate to have an excellent Medical Director providing oversight, planning and screening on all of our international trips, who in turn engages seriously professional and qualified staff to join you on the trip. Rat Race also conforms and has been audited to the rigorous BS8848 standard of expedition management. This means our approach to all things safety and medical is extremely thorough and it is designed throughout with your best interest at heart.
Your medical screening details will be sent direct to our medical team and under medical confidentiality rules, this will only be shared with our medics and no-one else. If they decide this is info that is in the best interests of everyone for us as organisers to be privy to, they will seek and gain your consent before doing so. It is therefore important you complete the link to the medical survey only which can be found HERE; do not send Rat Race medical information direct. If you have any queries at all on the medical side of things in relation to this event, you can email our Medical Director, Dr Patrick Musto directly and confidentially on office@trailmed.com and he will assist.
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COURSE ETIQUETTE
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Obey all the rules of the public roads and stop at red lights.
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Do not drop litter and use the bins provided.
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Be patient and approach all Pit Stops with caution.
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You must check in at the Pit stops even if you don't want to properly stop.
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You must carry the mandatory kit each day.
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The safety team and Event Director’s word is final.
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Remember, it's not a race, it's an adventure!
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CYCLING SAFETY
This event takes place on ‘Live’ public roads, private roads, and shared access trails. You must courteously give way to other users on these routes, whether they are cars, other recreational walkers, horse riders, buggies, older people, hard of hearing etc. Despite pre-event cautions these ambient users may not know that the event is coming through, so slow down, give polite and clear instructions, and take safe passage around them. The use of a bike bell is surprisingly effective.
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INSURANCE
We recommend that participants have insurance to cover damage, loss, theft, injury and non-attendance. Rat Race cannot accept any responsibility for the loss of, theft, or damage to any Participant property or the circumstances of Participant non-attendance. Within the 12-week departure window, we cannot provide any transfers and, in all cases, we cannot entertain requests for refunds. We respectfully remind all participants that unforeseen circumstances preventing attendance is what travel insurance is designed for and is the reason for this as a strong recommendation on such undertakings.
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You can submit copies of your insurance via the online form here. Alongside this, we ask that medical screening is completed, plus an online waiver. Please see the actions list at the bottom of this document for details.
Some suggested providers are as follows:
For UK and Channel Island residents Rat Race’s own insurer brokers have a brand-new product: https://www.mannbroadbent.co.uk/sports-travel-insurance/.
Note: This is Rat Race’s UK-based insurance broker, specialising in the leisure insurance market. This is a specialist sports travel cover product; however, Rat Race is neither an insurance broker or underwriter. We can recommend Mann Broadbent wholeheartedly as good people to deal with, but please remember that this is not a ‘Rat Race product’ and we have no say whatsoever on claims decisions made by the insurers, in the event that you raise such a claim via one of these policies.
Other providers:
Note: We have no relationship with any of these providers, but previous customers have found them reasonable to deal with regarding some of our similar Bucket List challenges.
Note: For all insurance, please remember that cover is offered based on several factors, (the nature of the event disciplines being one of them), but your own insurance profile, age, health and other details form a big part of this. As such, we are always happy to provide details to insurers in support of cover requests from customers, but we cannot influence their decisions as to whether to offer cover to individuals.
POOR WEATHER CONTINGENCY
 The event will proceed in many conditions, but if it is deemed unsafe to continue due to weather conditions, the event will be halted at the current hotel or accommodation location. If required, we will await more favourable conditions to re-commence. This may result in some stages being cut short to achieve daily mileages within the time available. 
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LITTER
Please help us leave no trace and keep this part of the UK clean and beautPack your litter into your pack, pockets or nearby bin.
EMERGENCY PROTOCOL
In the event of a true emergency or serious incident call 999. Then contact the Race Director (number will be shared closer to the event). In the event of a non-emergency incident but for which action is requested from the organisers then call the Race Director. This might be medical, logistical or complete mechanical breakdown as examples. We politely ask that you stop and help someone that is in difficulty – you will be the first person to find them. Also consider passing a message to a participant as they can then pass this onto the next course marshal that they meet – remember to take note of time, place and race number at the incident site.
MUSIC PLAYERS
While these are allowed, we would prefer you to take in the peace and tranquility of much of your route. If you must listen to music, please control their volume according to your environment. Use your judgement and you MUST turn music players off when on live roads. Please also be aware that if you cannot hear general voice levels you might miss instructions from marshals, other runners/cyclists or approaching traffic. We suggest that you run the leads behind you so that approaching runners/cyclists from behind can see that you are wired for sound. If event staff ask you to remove headphones or turn music off/down, there will be a good reason. Please respect their request.
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EVENT ETHOS: ‘RACING’ AND OUR FINISH TIMES SERVICE
Completing not competing. Rat Race’s ethos has always been about inspiring folk to undertake challenges in awesome outdoor locations. The Crossing is just that, taken to an epic level. This is not a formal race environment and there are no winners and losers. We do not award prizes for the fastest folk. There will be no splits. Indeed, there will be no timings. Rat Race totally appreciate the incredible commitment of those taking on the challenges we lay down and each participant is as important as the next regardless of how fast you can cover the distance. This is akin far more to an expeditionary undertaking than anything else.
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In delivering this unique challenge we prioritise factors such as safety, camaraderie and environmental concerns. Respecting the wishes of local stakeholders with our route management and litter policies is vital in being able to bring folk together for this unique experience. Safety above all else is paramount, as you will fully appreciate. To reasonably balance all these factors, we emphasise that the event is not a formal race environment, rather it is a challenge in the great outdoors where great folk come together with a common purpose.
CONTACT DETAILS AND ACTIONS CHECK LIST
1.) For ALL pre-event email correspondence prior to departure:
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events@ratrace.com for admin, challenge-based questions, kit, training, prep
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office@trailmed.co.uk for any medical-based advice or discussion on medical conditions in confidence
2.) Emergency correspondence from people who need to get in touch with you (i.e. from those who need to contact you) IN EMERGENCY ONLY while you are embarked on the event: events@ratrace.com.
The originator should quote ‘Emergency correspondence for (yourname)’ in the email title and they must provide a phone number for return comms. This will be patched through to our crew’s mobile phones, (or satellite messaging platform if we are out of reception) from our office and a satellite phone will be made available for you to return the comms to the originator. We would aim to provide a suitable response period of within 24 hrs for this service to the originator.
Please, please, please do tell your family and supporters NOT to contact us about Tracker Emergencies!
3.) A WhatsApp group will be created a few days before departure. This will be the main point of contact leading up to the event itself.
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FINAL CHECK LIST
Submit pre-event form details by 22nd June 2024.
Medical forms must be filled out by 22nd June 2024.
That’s it. Pheeeww! 
 
See you in Scarborough!
Collette
The Crossing Event Director